Shipping & Returns

Returns Policy


A 15% restocking fee will be placed on returned items after inspection and at the discretion of the Seller. Goods require a RA# (Return Authorization Number) in order to  be returned. Requests for permission to return an item must be made within 10 days after receipt of shipment. An authorization number will be assigned to approved returns. This number must appear on both the packaging of the returned item and the related memo. Returns shipments must be pre-paid and shipped in original packaging. Items must be returned in 100% resell-able condition, meaning the product must contain all the packaging items, cartons, boxes, manufacturer labels, instructions, warranty cards etc. in order to receive credit. All unauthorized returns shall be sent back to the Buyer at their expense. Defective goods shall be repaired or exchanged as per the manufacturer's warranty.Defective items must be reported within 48 hours. Credit will be issued, less any restocking fees to cover handling, inspection, counting repacking etc. After 10 days, any items returned are subject to increased restocking fees. The Buyer's original shipping and handling charges will not be refunded. Any used or assembled items are not acceptable for returns and will be sent back to the Buyer at their own expense

If you need to return a defective item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Orders/Products that exceed 50lbs may be subject to Freight Shipping. For further details, contact us

Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Delivery dates are approximate and based upon receipt of all required information from Buyer. Unless otherwise specified by the Seller, delivery will be made and title will pass F.O.B. point of shipment to Buyer and each shipment or delivery shall be considered a separate and independent transaction. Risks of loss or damage pass to the buyer on delivery. 

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.